All products are 100% guaranteed to be of the highest quality. Results may vary from person to person. We are sorry, but orders cannot be cancelled or changed after they are finalized and shipped. We do not take returns for any reason other than defective products. In a very rare case of a defective product please email us at info@youngagain.com for further instructions. If your order is missing an item or if you received an incorrect item in your order, please email us at info@youngagain.com so we can remedy the situation.
We strongly recommend that you review the details of your order to ensure the address information is correct before submitting the order; we cannot offer refunds or replacements on orders for which the incorrect shipping address was entered at checkout. We are not able to issue refunds on products that are refused or abandoned for any reason.
INTERNATIONAL ORDERS: We do not and cannot guarantee delivery of orders outside the U.S. Please be aware your customs may charge you import duty. Although it rarely happens, if customs loses, seizes or misplaces your order it is not our responsibility. Once an international order is mailed it is your responsibility to receive it, not ours. Please do not order DHEA outside of the US. No hormones will be shipped to Canada. Australia and Japan, please, limit any other hormone to 2 jars/bottles of the same kind. We will not honor orders that do not follow these instructions.
Once the Post Office or UPS has verified they delivered the package to your address we are not responsible for its theft. To protect your package from theft, always ship to a secure location and track your package so you know approximately when it will arrive. We cannot be responsible for stolen packages.
